Should You Sign Your First Customers for Free?

Tim Darling
4 min readSep 20, 2020

It’s been my experience that you learn much more when serving your first couple of clients that any other point in your product’s or company’s trajectory.

Before we signed our first customer in a recent company of mine, for example, we had a data request with clean columns in a well-thought out layout. But when the first data came in from our pilot sites, our grand visions…

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Tim Darling

I’ve spent the last 15 years building new products and companies using a combination of data/analytics/AI and strategy.